Thank you for shopping at The Tailored Hair Collection, LLC. We appreciate you and will work hard to ship your order at our earliest convenience. Please be patient with us as we process your order.
Processing Time (estimates)
Custom Wigs: 10 business days
Hair Extensions: 5 business days
Botanicals: 2 business day
Hair Store Items: 2 business days
After your order is placed, your processing time will begin on the following business day and end when your order is fulfilled. Once fulfilled, your package will be shipped and you will receive an email with tracking information.
Be sure to check that you've provided the correct address before completing your order. If for any reason your package is returned to us, you will be responsible for the additional shipping cost. We ship all orders with the United States Postal Service (USPS) via first class or priority mail, unless you select express shipping. Once your package is shipped, expect to receive it in 2 to 4 business days.
Protect your package with added insurance from USPS. Insurance fees are based on the order’s declared value. If your insured package has been lost or damaged in transit, you may file an insurance claim. The insurance claim will not cover any loss or damage that may occur after your package is delivered. Click here to add insurance to your order.
Please understand The Tailored Hair Collection, LLC is not responsible for any lost, stolen or damaged packages. It is important to add insurance and make arrangements to retrieve your package as soon as possible after delivery to avoid any unfortunate circumstances.
COVID-19 Delays: Processing and shipping times may be longer because of the pandemic. Please understand, we have no control over this inconvenience and appreciate your patience.